Chatbase
A no-code platform for building AI customer support agents.
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Overview
Chatbase
Chatbase Description
Chatbase is a no-code platform for creating AI agents designed to automate customer support. Unlike traditional chatbots that simply read out FAQs, Chatbase agents can connect to external systems, analyze the context of requests using language models, and perform actions on their own — for example, check order status in a CRM, update data, or send notifications.
No programming skills are required to get started: just upload documents, knowledge base articles, or instructions, and then the ready-made AI agent can be embedded on a website, in apps, Slack, or Meta messengers. The platform supports more than 80 languages and offers a ready-made chat widget, integrations with CRMs and helpdesks, as well as voice calls.
Chatbase Specifications
| Specification | Value |
|---|---|
| Type | AI agent builder for customer support |
| Categories | No-code / Low-code, Chatbots, Customer Support, Automation, AI Assistants |
| Models used | GPT-3.5-turbo, GPT-4 |
| Language support | More than 80 languages |
| Development approach | No-code, without programming |
| Integration | Embedding ready-made code into a website, Slack, Meta |
| Compliance | SOC 2 Type II, GDPR, HIPAA (on the Enterprise plan) |
| Business model | Freemium |
| Free plan | Yes (50 messages per month, 1 agent, up to 400 KB of data) |
| First publication date | March 7, 2023 |
| Last update date | May 21, 2026 |
| Site rating | 4.8 out of 5 stars (based on 15 reviews) |
| API availability | Yes |
Who is Chatbase for?
Customer support teams
Chatbase is suitable for companies that want to automate handling of common requests and reduce the workload on operators. The platform allows you to quickly deploy an AI agent that can answer customer questions based on the uploaded knowledge base 24/7 without breaks.
SaaS and e-commerce teams
For online stores and SaaS products, Chatbase is useful for its ability to perform actions within a conversation: check order status, update data, process returns. Integration with CRM and payment systems (e.g., Stripe) allows the agent to resolve customer issues without redirecting to a live operator.
Developers integrating the bot
Pricing
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